REFUND POLICY

PRINT2EVENT is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, we will offer a free reprint or a refund if you contact us within 14 days of product delivery. A photo/video of the item would need to be sent to us, a resolution rep will confirm receipt and handle the request. 

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If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that we will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. 

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Any additional questions or concerns can be emailed to info@print2event.com

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Thank you for your time and business.